Privacy Policy

1. Introduction

Welcome to ToolDeckHub. We care about your privacy and want to be clear about how we handle your information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

By using ToolDeckHub, you agree to this Privacy Policy. If you don't agree, please don't use our services.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email Address: We need this to create your account and contact you if needed
• Name: This is optional. If you provide it, we'll show it on your profile
• Password: We store your password in a secure, encrypted format. We never see your actual password
• Login Method: We remember whether you signed up with email or Google
• Profile Picture: If you sign in with Google, we may save your profile picture
• Last Login: We keep track of when you last logged in

2.2 File Processing Information

When you use our tools to convert or process files, we temporarily collect:

• File Details: The name of your file, its size, and what operation you performed
• File History: A record of files you've processed (only if you're logged in)

Important: Your actual file contents are stored on our servers temporarily only to process them. We automatically delete all files after 2 hours. We never look at, read, or share your file contents.

2.3 Website Usage Information

We use tools to understand how our website is being used so we can make it better. These tools collect anonymous information such as:

• Which pages people visit
• How fast pages load
• What type of device and browser people use (but not who they are)
• General location (like country, not your exact address)

Important: This information is completely anonymous. We can't identify you from it. We don't use cookies for tracking, and we don't follow you around the internet.

2.4 Login Information

When you log in, we store a temporary login token on your device to keep you signed in. This token expires after 1.5 hours of inactivity.

3. How We Use Your Information

We use your information to:

• Provide Our Services: To run our tools and help you use them
• Manage Your Account: To create and manage your account and help you if you have questions
• Process Your Files: To convert or process your files as you request
• Keep You Safe: To protect against fraud and unauthorized access
• Contact You: To send you important updates about our service
• Improve Our Website: To understand how people use our site and make it better
• Follow the Law: To comply with legal requirements

4. How We Keep Your Information Safe

4.1 Data Storage

• Your Account: Stored securely in our database with encryption
• Your Password: Stored in an encrypted format that can't be reversed. We never see your actual password
• Your Files: Stored temporarily on our servers for up to 2 hours, then automatically deleted
• File History: We only keep a record of file names and sizes, not the actual file contents

4.2 Security Measures

We use industry-standard security to protect your information:

• All data is encrypted when sent over the internet
• We check all inputs to prevent security issues
• Your login session expires after 1.5 hours of inactivity
• We regularly update our security measures
• Files are automatically deleted after processing

5. Third-Party Services

5.1 Google Sign-In

If you choose to sign in with Google, Google handles the sign-in process. We only receive:

• Your Google email address
• Your name (if you've provided it to Google)
• Your profile picture (if you have one)

We never see your Google password or any other Google account information.

5.2 Website Analytics

We use analytics tools to understand how our website performs. These tools:

• Collect anonymous information about website usage
• Don't use cookies or track you across websites
• Don't collect any information that can identify you
• Are designed to protect your privacy

5.3 Service Providers

We work with trusted companies to help us run our website. These companies are required to protect your information and only use it as we specify.

6. How Long We Keep Your Information

• Account Information: We keep this until you delete your account
• Files: Automatically deleted 2 hours after you upload them
• File History: We keep a record of your file processing history until you delete your account or remove it manually
• Login Sessions: Expire after 1.5 hours of inactivity
• Website Analytics: Anonymous analytics data is kept according to our analytics provider's policies. This data can't be linked to you personally

You can ask us to delete your account and all associated information at any time by contacting us.

7. Your Rights

You have the right to:

• See Your Data: Request a copy of the information we have about you
• Update Your Data: Correct or update your account information
• Delete Your Data: Ask us to delete your account and all your information

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

8. Age Requirement

ToolDeckHub is for people who are 18 years or older. If you're under 18, please don't use our services. We don't knowingly collect information from anyone under 18. If you think we've collected information from someone under 18, please contact us immediately and we'll delete it.

9. International Users

Your information may be stored and processed in countries other than where you live. These countries may have different privacy laws. By using our services, you agree to this.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. We encourage you to check this page occasionally to stay informed.

Changes take effect as soon as we post them on this page.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: